🚚 ঢাকায় ডেলিভারি চার্জ ৳৬৫ · ঢাকার বাইরে ৳১১০ | Cash on Delivery সারা বাংলাদেশে

Terms of Service

Placeholder terms — review before launch. These are the conditions customers agree to when ordering from you. Adjust them to match how Giftly actually operates, and have them reviewed by a lawyer if you can.

By placing an order on giftly.com.bd you agree to the terms below.

Who we are

Giftly is an online retail business operating in Bangladesh. Where these terms say “we” or “us”, they mean Giftly.

Placing an order

Submitting an order is an offer to buy, not a completed sale. A sale is formed only once we confirm your order by phone. We may decline an order — for example where stock has run out, a price was listed in error, the delivery address is outside our coverage, or we cannot reach you to confirm.

Prices

All prices are in Bangladeshi Taka (৳). Delivery charges are shown separately at checkout and added to your total.

We take care to price accurately, but errors happen. If a product is listed at a clearly incorrect price, we will contact you before dispatch and you may confirm at the corrected price or cancel at no cost.

Payment

Cash on delivery is our standard payment method. Payment is collected by the courier when your parcel is delivered.

We may require partial advance payment for large orders, or where previous orders to the same customer were repeatedly refused on delivery. If this applies, we will explain it during the confirmation call.

Product information

We aim to describe every product accurately, including its specifications and limitations. Minor variation in colour, finish or packaging can occur between batches and between how a product appears on screen and in person.

Delivery, returns and replacements

Delivery terms are set out on our Shipping Policy page. Returns and replacements are covered by our Refund and Return Policy. Both form part of these terms.

Your responsibilities

Site content

The text, product descriptions, photographs, logo and design on this site belong to Giftly and may not be copied or reused without written permission.

Limitation of liability

Our responsibility in relation to any order is limited to the value of that order. We are not liable for indirect or consequential losses. Nothing here limits rights you hold under Bangladeshi consumer protection law.

Changes to these terms

We may update these terms from time to time. The version published at the moment you place an order is the version that applies to it.

Governing law

These terms are governed by the laws of Bangladesh.

Contact

Questions about these terms? See our Contact page.

শর্তাবলী

অর্ডার করার পর ফোন কলে কনফার্ম হলেই বিক্রয় চূড়ান্ত হয়। সব মূল্য বাংলাদেশি টাকায়, ডেলিভারি চার্জ আলাদাভাবে যোগ হয়।

সঠিক ঠিকানা ও সচল ফোন নম্বর দেওয়া এবং পণ্য গ্রহণের আগে প্যাকেট চেক করা আপনার দায়িত্ব। বিস্তারিত শিপিং ও রিটার্ন নীতিমালা আলাদা পেজে দেওয়া আছে।