Placeholder terms. The delivery charges and timeframes below reflect the details currently shown across the site. Review and confirm every figure before launch â this page is a commitment to your customers.
Giftly delivers to all 64 districts of Bangladesh through established courier partners.
The delivery charge is calculated at checkout and displayed before you confirm your order. It is collected together with the product price at the time of delivery.
Timeframes begin from the point your order is confirmed by phone, not from when it is placed. Delivery may take longer during public holidays, festival periods, political disruption, adverse weather, or in remote locations.
Every order is confirmed by phone before dispatch. Please make sure the phone number you provide is reachable. If we cannot contact you after repeated attempts, the order may be cancelled.
You are entitled to open and inspect your parcel in the presence of the delivery person before paying. If the product is damaged, defective, or not what you ordered, refuse the parcel at that point and contact us the same day.
Once the parcel has been accepted and the delivery person has left, it is treated as delivered and accepted.
Items are wrapped in protective material and packed in rigid cartons. Fragile goods receive additional padding.
If a parcel cannot be delivered because the address was incorrect, the recipient was unreachable, or delivery was refused without cause, the delivery charge may still apply to future orders from the same customer.
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